You will need
- Your client area login
Open your invoices
In the client area, go to Billing, then My Invoices.
Find the renewal invoice
Unpaid renewals show at the top with their due date.
Pay
Click Pay Now for Paynow, or use another method from our How to pay page and send proof.
Turn on auto-renew
For domains, open Domains, My Domains, Manage, and switch on auto-renew.
Tips
- Add funds to your account so renewals are paid automatically.
- Keep your contact email up to date so reminders reach you.
If something goes wrong
I cannot find the invoice
Check Billing, My Invoices, including paid and cancelled ones, or contact us.
My domain already expired
Contact us immediately; it may still be recoverable during the grace or redemption period.
Terms used in this guide
- Domain renewal
- Paying to keep your domain registered for another period.
- Renewal
- Paying to continue a service for another billing period.
- Auto-renew
- A setting that renews a domain or service automatically before it expires.
- Grace period
- A short time after expiry when a domain can usually still be renewed at the normal price.
More guides in Billing & account
- How to pay an invoice5 min · Beginner
- How to open a support ticket3 min · Beginner
- How to upgrade your hosting plan5 min · Beginner
Still stuck?
Our Harare team can do it with you. WhatsApp 078 377 1089 or open a support ticket.