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HOW-TO GUIDES · 32 GUIDES

Step-by-step help for hosting, email and domains.

Clear instructions for the tasks our customers ask about most, from setting up email on your phone to installing SSL, restoring a backup or paying with Paynow.

Lifebuoy, a question bubble and an open guide book
Getting startedHow to order hosting and a domain from JomeTechChoose a plan, add your domain, pay the invoice and get your login details.10 min · Beginner · 6 steps Getting startedHow to log in to cPanelOpen your hosting control panel from the client area, without a separate password.2 min · Beginner · 3 steps Domains & DNSHow to point your domain to JomeTech HostingChange your domain’s name servers so your website and email run on your JomeTech hosting.10 min · Beginner · 5 steps Domains & DNSHow to add or edit a DNS record in cPanelAdd A, CNAME, MX or TXT records with the Zone Editor, for example to verify Google or connect a service.5 min · Intermediate · 4 steps Domains & DNSHow to transfer a domain to JomeTech HostingMove your domain from another registrar so domain, hosting and email are managed in one place.15 min · Intermediate · 6 steps Billing & accountHow to renew a domain or hosting planPay your renewal invoice before the due date so your website and email keep working.5 min · Beginner · 4 steps Billing & accountHow to pay an invoicePay online with Paynow or with EcoCash, bank transfer, crypto or cash.5 min · Beginner · 4 steps Billing & accountHow to open a support ticketGet technical help with a tracked request in the client area.3 min · Beginner · 4 steps Billing & accountHow to upgrade your hosting planMove to a bigger plan without moving your website.5 min · Beginner · 3 steps SecurityHow to turn on two-factor authenticationAdd a second login step to your client area and WordPress so a stolen password is not enough.5 min · Beginner · 4 steps SecurityHow to install free SSL and switch your site to HTTPSGet the padlock and remove “Not secure” warnings with free SSL.10 min · Beginner · 5 steps SecurityHow to restore a backupGet back a lost file, database or email, or a whole website.10 min · Intermediate · 4 steps SecurityHow to download your own backupKeep a personal copy of your website and email off the server.10 min · Beginner · 4 steps EmailHow to create a business email accountSet up an address like [email protected] in cPanel.5 min · Beginner · 5 steps EmailHow to set up business email in OutlookAdd your business mailbox to Outlook on Windows or Mac using IMAP.10 min · Beginner · 5 steps EmailHow to forward email to another addressCopy incoming mail for one address to another inbox.3 min · Beginner · 3 steps EmailHow to set up an out-of-office autoresponderSend an automatic reply while you are away.3 min · Beginner · 3 steps EmailHow to stop your emails going to spamFix SPF, DKIM and DMARC so your messages reach inboxes.10 min · Intermediate · 5 steps EmailHow to fix email that is not arrivingWork through the common causes when messages to your domain do not show up.10 min · Intermediate · 5 steps Websites & WordPressHow to install WordPressInstall WordPress on your domain from cPanel in a few minutes.10 min · Beginner · 5 steps Websites & WordPressHow to reset your WordPress passwordGet back into WordPress when you have forgotten your password.5 min · Beginner · 3 steps Websites & WordPressHow to update WordPress, themes and plugins safelyKeep your site secure without breaking it.15 min · Beginner · 5 steps Websites & WordPressHow to fix common website errors (403, 404, 500, white screen)Quick checks for the errors website owners see most.15 min · Intermediate · 5 steps Websites & WordPressHow to upload a website with File ManagerPut an HTML website or files online without an FTP program.10 min · Beginner · 5 steps Websites & WordPressHow to create a subdomain or add another websiteHost a second website or a section like shop.yourdomain.co.zw.5 min · Intermediate · 4 steps Websites & WordPressHow to change your PHP versionUse a newer, faster and more secure PHP version for your website.5 min · Intermediate · 4 steps Websites & WordPressHow to create a MySQL databaseCreate a database and user for an application.5 min · Intermediate · 4 steps Websites & WordPressHow to redirect an old page or domainSend visitors and search engines from an old address to a new one.5 min · Beginner · 4 steps Speed & performanceHow to check and improve your website speedMeasure your site and fix the things that slow it down most.20 min · Beginner · 5 steps SEO & marketingHow to submit your sitemap to GoogleHelp Google find and index every page on your site.10 min · Beginner · 4 steps SEO & marketingHow to set up your Google Business ProfileAppear on Google Maps and in local search for your town.20 min · Beginner · 5 steps PaymentsHow to accept Paynow payments on your websiteLet customers pay with EcoCash, OneMoney or cards on your site.30 min · Intermediate · 5 steps

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